Location: Delta, BC
Job Type: Full-Time | Technical Services

Overview:
A leading North American distributor of industrial woodworking equipment is seeking a skilled and motivated Field Service Technician to join its technical services team based in Delta, BC. This role focuses on the installation, repair, and maintenance of CNC-controlled woodworking machines at customer locations throughout the assigned territory.

If you’re a hands-on professional with a strong mechanical and electrical background and a passion for customer service, this role offers a dynamic and rewarding career path.

Key Responsibilities:

Equipment Service & Technical Support
Install, repair, and upgrade advanced CNC woodworking machines at customer sites or in-house.
Troubleshoot issues in real time, performing diagnostics and repairs involving electrical, electronic, pneumatic, and servo-controlled systems.
Maintain up-to-date technical certifications and training related to the company’s machinery lines.
Document all work accurately via service reports, time logs, and expense forms.
Collaborate with internal teams and equipment manufacturers for issue escalation and resolution.
Customer Interaction
Conduct thorough equipment demonstrations and machine start-ups.
Deliver hands-on customer training focused on safe operation, preventative maintenance, and machine capabilities.
Provide ongoing support and follow-up to ensure customer satisfaction post-installation.
Create clear, timely installation and service reports.

Qualifications:

Minimum 3 years of experience as a Field Service Technician or Equipment Service Tech.
Technical diploma or certification from a recognized post-secondary institution.
Strong mechanical skills with proven knowledge of CNC, PLCs, electronics, and pneumatics.
Previous experience with woodworking machinery is a strong asset.
Skilled in Microsoft Office and digital documentation tools.
Excellent problem-solving and communication skills.
Highly organized with the ability to manage multiple work orders and deadlines.
Additional Requirements:
Willingness to travel for onsite installations and repairs.
Ability to work on-site at customer locations, occasionally outside of regular hours.
Physically fit to handle machine installations and prolonged periods of concentration or computer work.

Apply Today!
If you’re a driven technician looking for a new challenge with cutting-edge machinery and a supportive team environment, this is your opportunity. Join a respected organization known for excellence in customer support and technical service across Canada.

Field Service Technician – CNC Machinery (Woodworking)