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Senior CRM Consultant – Microsoft Dynamics
Location: Burnaby, BC
Work experience 5-9 years
Expected Earnings Salary $100,000- $120,000+
TM8 Recruitment is helping our client, a leading Microsoft Dynamics VAR, locate and secure a Senior CRM Consultant – Microsoft Dynamics They are offering base salaries exceeding $100,000-$120,000/year plus full benefits and flexible working environment.
-Lead discussions with customer and project stakeholders to determine the current processes in use and how Microsoft Dynamics CRM can fit within the organization.
-Plan and documents different solution alternatives based on business requirements for the implementation of Microsoft Dynamics CRM.
-Manage customer relationships and customer expectations on a variety of different projects of different sizes.
-Participate in the sales cycle with the VP Sales to determine various options of the implementation of Microsoft Dynamics CRM in a variety of different organizations.
-Create both user requirements and functional specification documentation using standard development documentation templates based on a variety of different development methodologies.
-Conduct the implementation of CRM installations including various customizations for each project.
-Design and implement any required data migration necessary from other external sources into Microsoft Dynamics CRM.
-Perform testing and stabilization duties of CRM solutions developed.
-Provide both end-user support and training for users of the application.
Required Skills & Experience
-Education: Degree or diploma in Computer Science or relevant experience.
-Experience: At least 4+ years working with Microsoft Dynamics CRM in a commercial environment.
-Strong knowledge of Microsoft Dynamics CRM 4.0/2011.
-Experience with both Dynamics CRM on-premise and on-line.
-Experience performing business requirements analysis and application design.
-Experience with conducting an architecture assessment and design for CRM implementations.
-Strong verbal and written skills.
-Excellent customer relations and the ability to work closely with customers throughout the entire project lifecycle.
-Ability to work on multiple concurrent projects.
-Excellent analytical and problem-solving skills.
-Time management and organizational skills.
-Ability to develop effective interdepartmental relationships.
Additional Preferred experience
-Experience with Microsoft Dynamics GP, NAV and/or SYSPRO 6.0, or any other ERP package
-Experience with Microsoft SureStep 2010.
-Experience with Scribe Insight and/or Biztalk 2006/2009/2010.